Privacy Policy and Terms of Service

Privacy Policy and Terms of Service

Effective Date: September 6, 2026

 

Welcome to Kraftlinie. This document outlines how we protect your personal data (Privacy Policy) and the rules governing your use of our website (Terms of Service). By accessing and using https://kraftlinie.com/ (the “Website”), you agree to the practices and terms detailed below.
 

PART 1: PRIVACY POLICY

We are committed to ensuring your privacy is protected and process all personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

 

1. Information We Collect

We collect and process the following types of data when you use our Website:

 

  • Information You Provide Voluntarily: When you use our “Request a Demo” contact form, we collect the personal details you enter. This typically includes your name, email address, and any specific details you provide in the message body.
  • Automatically Collected Technical Data: As you interact with our Website, we automatically collect technical data regarding your equipment, browsing actions, and patterns. This includes your IP address, browser type, time zone setting, and operating system.

 

2. How We Use Your Data

We use the information we collect for the following purposes:
  • To process and respond to your demo requests and subsequent communications.
  • To ensure the Website is presented in the most effective manner for you and your device.
  • To remember your language preferences.
  • To maintain the security, performance, and integrity of our Website.

 

3. How Our Website Technology Processes Data

To deliver a secure, fast, and multilingual experience, we utilise specific software integrations. Here is how they interact with your data:

 

  • Polylang Pro: Our Website is multilingual. This plugin uses a single functional cookie (pll_language) to recognise and remember your language preference (e.g., English, French, Spanish, Portuguese, or German) for future visits. It does not track personal identifying information.
  • Elementor & PRO Elements: We use these tools to design our Website and build our forms. When you submit a “Request a Demo” form, the data is processed through Elementor’s system to generate the email sent to our team.
  • LiteSpeed Cache: To ensure our Website loads quickly, pages are cached. While the cache primarily stores static visual assets, the server may temporarily log IP addresses to manage firewall security, prevent brute-force attacks, and optimise server load.
  • UpdraftPlus: We conduct regular website backups to prevent data loss. If you have submitted a contact form, your submission details may be securely stored within our encrypted database backups. These backups are retained for a limited cycle before being permanently overwritten.
  • Backend Administration Tools: We use SVG Support for graphics and Yoast Duplicate Post for content management. These are strictly backend administrative tools and do not collect, track, or process visitor data.

 

4. Cookies and Tracking Technologies

We use cookies to distinguish you from other users, which helps us provide a better experience and improve our site. The primary cookies active on this site are strictly necessary for functionality, such as the language preference cookie mentioned above.

 

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Inquiries submitted via the demo form are kept until the business relationship or correspondence has concluded, after which they are securely deleted. Database backups are automatically cycled and purged on a regular schedule.

 

6. Your Legal Rights

Under the GDPR, you have the following rights regarding your personal data:

 

  • Request access to your personal data.
  • Request correction of incomplete or inaccurate data.
  • Request erasure of your personal data when there is no good reason for us to continue processing it.
  • Object to processing of your data where we are relying on a legitimate interest.
  • Request restriction of processing of your personal data.
  • Request the transfer of your data to you or a third party.

 

PART 2: TERMS OF SERVICE

1. Acceptance of Terms

By accessing the Website, you confirm that you accept these Terms of Service and that you agree to comply with them. If you do not agree to these terms, you must not use our Website.

 

2. Intellectual Property Rights

Unless otherwise stated, Kraftlinie owns the intellectual property rights for all material on the Website, including text, graphics, logos, and code. All intellectual property rights are reserved. You may access this for your own personal use subjected to restrictions set in these terms and conditions.

 

You must not:

 

  • Republish material from the Website.
  • Sell, rent, or sub-licence material from the Website.
  • Reproduce, duplicate, or copy material from the Website.

 

3. Acceptable Use

You agree to use our Website only for lawful purposes. You must not use the Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website. Furthermore, you must not use the “Request a Demo” form to transmit unsolicited commercial communications (spam).

 

4. Disclaimer of Warranties and Limitation of Liability

The Website is provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation or availability of the Website.

 

To the maximum extent permitted by applicable law, Kraftlinie shall not be liable for any indirect, incidental, or consequential damages, including loss of data or profit, arising out of the use of or inability to use the Website.

 

5. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the State of São Paulo, Brazil. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Barueri, State of São Paulo, Brazil.

 

CONTACT US

If you have any questions about this Privacy Policy or the Terms of Service, please contact us:

 

  • Email: contact@kraftlinie.com
  • Address: Al. Rio Negro, 503, Sala 2020 – Alphaville Centro Industrial e Empresarial, Barueri/SP – CEP 06454-000, Brazil